Shipping policy

At Japan Goods Direct, every order is carefully packed and shipped from Hiroshima, Japan. We take great pride in our attention to detail to ensure your stickers and gummies arrive safely and in excellent condition.

 

Processing Time

Orders are typically processed within 1–2 business days after payment is confirmed.

You’ll receive an email notification once your order has shipped.

 

🇺🇸 U.S. Shipping

All U.S. orders are shipped using our partner network which includes Japan Post. These carriers offer the best balance of cost, reliability, and delivery speed.

Delivery usually takes 10–12 business days on average, depending on location and customs volume, or seasonality.

 

NOTE: All prices already include import duties and taxes for U.S. customers.

There are no additional fees upon delivery—the amount shown at checkout is your final total.

 

🌍 Other Regions

Estimated delivery times:

Asia: 8–10 business days on average

Europe & UK: 10–12 business days on average

Oceania & Other Regions: 10–12 business days on average

 

Please note that delivery times may vary depending on your country’s postal system and customs clearance, or seasonality.

 

How Shipping Costs Work:

 

Sticker-Only Orders (Tracked Shipping):

Sticker-only orders ship using affordable tracked services for a flat rate of $4.99.

 

Gummy-Only Orders (Tracked Shipping):

The first gummy ships for $9.99, and each additional gummy adds $0.99 to the shipping cost. Oversized gummy items are assessed a higher additional cost, based on their individual weight. 

 

Combined Sticker + Gummy Orders (Tracked Shipping):

When stickers are added to a gummy order, everything ships together as one tracked package.

Only the gummy item count is used in the shipping calculation.

The shipping charge guidelines for gummy-only orders are followed. 

There is no additional shipping charge for the stickers.

 

Delivery Issues

If your order hasn’t arrived within 30 business days, please contact us at japangoodsdirect@gmail.com with your order number.

We’ll promptly investigate and work with the carrier to resolve the issue.